Munjya Privacy Policy

Munjya is a licensed online gaming platform offering a safe and entertaining experience for players in Bangladesh. We believe privacy is a fundamental right, and protecting your personal information is our top priority.

This Privacy Policy applies to Munjya's website, mobile application, and all other digital services. Creating an account or using our platform means you have agreed to all terms of this policy.

Our Privacy Policy is reviewed regularly and updated when needed. Users are notified before any significant changes take effect.

Munjya collects only the information that is genuinely needed. Collecting unnecessary or excessive data goes against our policy. Below is a full breakdown of what we collect:

• We never store your password in plain text — it is always kept in encrypted form.
• Full payment card numbers are not stored on Munjya's servers.
• Location data (GPS) is not collected.

Every piece of information collected on Munjya has a specific, legitimate purpose. We never collect data without reason or beyond what is necessary. Once that purpose is fulfilled, the data is no longer used.

• For account creation and management — Information provided at registration is used to keep your account active.
• For identity verification — Age and identity verification is mandatory in accordance with international regulations.
• For processing financial transactions — To successfully process deposits and withdrawals.
• For customer support — Previous communication history is required to resolve your issues promptly.
• For fraud prevention — Unusual activity is monitored to ensure account security.
• For legal compliance — Necessary data is retained to meet regulatory requirements.
• For service improvement — Analytics data is analyzed to continuously improve the user experience.

Munjya uses your personal information only for specific, defined purposes. We uphold the highest data protection standards in every case. Here is how your information may be used:

• Keeping the account active and maintaining transaction history.
• Sending promotional offers and bonus notifications — only with your consent.
• Sending account login alerts, password change notifications, and important security warnings.
• Managing responsible gaming tools — such as spending limits and self-exclusion tracking.
• Detecting unusual account activity and issuing immediate alerts.
• Improving platform performance and user experience.

If you no longer wish to receive promotional emails or SMS, you can unsubscribe at any time from your account settings. Transaction and security-related messages cannot be turned off, as they are essential for the safety of your account.

Munjya never sells or rents your personal information. However, limited data may be shared with trusted third parties to operate our services. In such cases:

• Payment processors: Only the information required to process transactions is shared with bKash, Nagad, and banks.
• Identity verification services: Documents may be shared with licensed verification providers as part of the KYC process.
• Technology service providers: Cloud storage and analytics providers receive anonymized data only.
• Legal authorities: Information is disclosed when required by a court order or directive from a regulatory authority.

Munjya's website and app use cookies — small text files stored in your browser that help improve your experience. We use the following types of cookies:

• Essential cookies: Essential for the platform to function properly — login sessions and security tokens.
• Performance Cookies: Used to measure page load times and detect errors.
• Functional Cookies: To remember your language preferences and settings.
• Analytics cookies: To analyze platform usage — all data is anonymized.

You can delete or block cookies at any time through your browser settings. However, blocking essential cookies may cause some platform features to stop working properly.

Munjya does not retain your data longer than necessary. Each type of information has a defined retention period, after which it is securely deleted.

Even after an account is closed, certain information may be retained for a defined period due to legal requirements. Once that period expires, the data is permanently deleted.

As a Munjya account holder, you have several important rights regarding your personal information. We respect these rights and act on them as promptly as possible.

Munjya strictly prohibits anyone under 18 from using the platform. Age is verified at registration, and identity documents are used to confirm age as part of the KYC process.

• No one under the age of 18 may register.
• If a user is identified as a minor, their account will be closed immediately.
• We do not knowingly collect any information from minors.
• Any information relating to a child or minor that is collected inadvertently will be deleted immediately.

If you suspect a minor is using Munjya, please contact our customer support immediately. We will investigate promptly.

Munjya reserves the right to update this Privacy Policy as needed. Users will be notified of any significant changes via email or platform notification in advance.

Continued use of the platform after any changes constitutes acceptance of the updated policy. The date of the latest update will always be displayed at the top of this page.